VoIP Monitoring with autoVoIP™

Codima autoVoIP™ delivers core tools for monitoring SIP deployments of Voice over IP (VoIP). Its unique "beginning to end" solution includes pre-assessment tools, traffic simulation, post deployment monitoring and troubleshooting tools.

Our VoIP monitor gathers quality of service (QoS) parameters including delay, lost packets and jitter, the state of the network, the VoIP server performance, its topology and potential problems on the communication.

autoVoIP™ helps network managers to avoid expensive network downtime and to prevent end user dissatisfaction by providing a multi function tool to monitor and troubleshoot VoIP networks in real time.

The unique One Click Management™ and the dashboard approach make it easy to navigate to all reports and diagnostics.

autoVoIP™ delivers One Click access to identification of patterns such as how many phone are effected, what do the phones have in common e.g., same manufacturer, same software level. To establish what the scale of the problem is, autoVoIP™ identifies if error reports are intermittent or persistent, if error reports are serious or if they can safely be ignored and the tool identifies if the problem is current, effecting the user now.

autoVoIP™ also includes an expert system that automatically correlates Historical Information to isolate the root cause of problems.

Quickly Identify VoIP Network Problems

autoVoIP™ correlates and filters information gathered and presents it through an easily understandable dashboard overview, offering:

• At a glance identification of problem calls and phones; color-coded visualization for easy pin-pointing of trouble areas.
• Instant correlation of network conditions to call-quality issues.
• One-Click Management™ navigation to all reports and diagnostics, including MOS scores - this puts important VoIP monitoring tools at your fingertips.

autoVoIP™ Dashboard

At a glance, the VoIP monitoring features identify problem phones and errors. Pre-filtered, detailed reports on the problem phone or problem area as well as service assurance reports are just one-click away. Some security situations may be correlated, such as Ping attacks.

Key Features

• Dashboard approach and One-Click Management™ makes the tool easy to drive and highly useful

Key Benefits

• Easy to deploy - starts monitoring immediately. Minimal to zero configuration.
• Reduces cost significantly by minimizing downtime in converged networks
• Delivers in-depth real time network performance information using the Troubleshooting Grid, Response Code/Error Analysis, Phone Software Analysis and Registration Analysis Reports
• Provides proactive maintenance capability
• Speeds up troubleshooting by undertaking automated root-cause analysis of historical data. Identifies security situations such as Ping attacks and automatically correlates with other network activities to help find operational problems
• Alerts network managers when key devices stop working
• Lowers administration and training costs
• Monitors Registration Server performance and error reports independently
• Automates logging of key historical data to History charts, which can be easily converted to HTML reports
• Add on Report Browser provides more VoIP reports in HTML format. The reports are automatically created daily, weekly or monthly and can be customized to local languages and include company logos.

Key Functions

• Troubleshooting Grid - provides a single point to view phone status in real time, track errors, registration problems and view QoS SLAs
• Response Code/Error Analysis - identifies if error is serious or if it can be safely ignored
• Phone Software Analysis - isolates problems to specific phone types and software versions
• Registration Analysis - identifies why Registrations are failing and establishes if the failures are persistent or intermittent
• Automated Correlation Engine (ACE) - pin points the root cause of problems
• QoS tracking - tracks call quality and calculates MOS and R values
• Real time plain text Call Analyzer with graded levels of event information - isolates call set up issues
• SQL Call Logging - automatic call logging stores the call information directly to a SQL database and provides a simple interface to filter and display the long term call information
• Pinger using Alarm sound patterns to provide an instant warning to a network manager, eliminating the need to watch a pinger console or read alarm reports

Requirements

• Mirror port or Tap access to Signaling, Reporting and Media traffic
• Microsoft™ Windows Vista, XP or Server 2003 with 2GHz CPU (minimum)
• 1Gb RAM (minimum)
• Monitor resolution: 1280 x 1024 (recommended), 1240 x 768 (minimum)

Highly Visual & Easy To Use VoIP Monitoring

From the ground up, the VoIP monitoring solution provided by autoVoIP™ is designed to be easy-to-use, cost efficient and highly visual. It can be deployed as stand alone or with VoIP monitoring addon modules (like Remote Management, Flow analyzer, RTP analyzer, and Call Playback) and other Codima tools (like autoMap™ and autoAsset™).

Its simple interface allows One-click access to:

• Call Log
• Call Analyzer
• Register Analysis
• History Charts

ROI for your Organization

• Minimize VoIP network downtime
• Ensure QoS and customer satisfaction
• Lower maintenance, training and administrative costs